Assessment

Digital maturity assessment

Discover how prepared your organisation is for AI, automation and digital transformation.

Step 1 of 16

Rate each statement for your organisation

There are no wrong answers — an honest picture produces a more useful roadmap.

TechnologyOur core business processes run on software rather than paper or spreadsheets.

TechnologyOur systems are actively maintained and updated.

DataOur business data is stored in structured, accessible systems.

DataWe can produce accurate reports without manual data assembly.

AutomationRepetitive tasks in our operations are automated.

AutomationApprovals and workflows move without manual chasing.

AIWe already use AI in at least one business process.

AIOur leadership has a clear view of where AI could help us.

CybersecurityWe have access control, backups and a security policy in place.

CybersecurityStaff access to systems is reviewed and revoked when people leave.

CloudOur systems are hosted in the cloud with monitoring.

CloudWe can scale capacity without buying new hardware.

Customer ExperienceCustomers can self-serve online for common requests.

Customer ExperienceWe respond to customer enquiries through digital channels quickly.

Systems IntegrationOur systems exchange data automatically rather than through re-entry.

Systems IntegrationWe have APIs or an integration layer connecting key systems.